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5/5

| Excellent 4.9 out of 5

Veteran Customer Reviews

We take great pride in sharing genuine feedback from our valued Veteran clients who have selected SmartVALoans.com for their mortgage needs.

  • 5
    815 (98%)
  • 4
    15 (1.8%)
  • 3
    0 (0%)
  • 2
    2 (0.2%)
  • 1
    0 (0%)
100% of customers rate this company 4- or 5-stars
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David
04-01-25 - KS, United States

This is our 3rd time working with this amazing team and it's almost as if each time gets better! The ease, speed, care and diligence is nothing less than absolutely phenomenal. The only thing you'll regret in working with this team is when the transaction is completed. Rest assured, this is who you want to use!!

Recommend this Company
5 / 5
Product Satisfaction
5 / 5
Jeffrey L.
04-01-25 - NC, United States

First of all, I have bought 2 houses and have done 2 refinances with Josh Klenda dating back to 2005 and there is no one else I will ever go with. This last refinance I did I was about to do it with NewDay and if it was for me sending the loan estimate to Josh I would have not know that NewDay was about to do me without using Vaseline. Josh had told me they were charging me over 22k in fees and that is why I was only getting around $250 back at closing. If I could be the spokes person for Smart VA loans, I would steer every veteran clear of all the companies that claim they are here to help and take care of Veterans. They only care about themselves. Josh has always taken care of me and my best interest. No need to look any further. If you have come across Community First National Bank, stop right there and ask for Josh Klenda and when you start the process with him ask him for the opt-out email because if you don't do it you Will get bombarded with phone calls for everyone in their mother trying to get you to go with them saying they have the better rates. On the first day NewDay ran my credit report I received 99 phone calls, second day 86 and so on to the point I still received calls the day of my closing and they still told me I had 72 hrs to go with a new company. Save your sanity and opt-out before your credit is run so you don't get all those calls.

Recommend this Company
5 / 5
Customer Service
5 / 5
Product Satisfaction
5 / 5
Vince
03-29-25 - United States

My sellers agent in Crossville TN recommended Josh Klenda to me when she learned I would be getting a VA loan. I am glad she did. Josh was easy to work with and he worked well with my buyers agent in Waterloo IA. In many cases they communicated directly with each other and kept me informed with courtesy copies. I definitely recommend Josh to anyone getting a VA mortgage loan.

Recommend this Company
5 / 5
Product Satisfaction
5 / 5
Amber
03-26-25 - NM, United States

Josh Klenda was the best professional we have ever worked with to obtain a mortgage on our new home. He was professional, courteous, and always available to answer questions. He was also quick and efficient and made the process so smooth. We highly recommend Josh to everyone!

Recommend this Company
5 / 5
Product Satisfaction
5 / 5
Cory P.
03-21-25 - MD, United States

Josh has been my go to Lender for 2 different loans and both have been flawless. As a Realtor I have recommended him to multiple clients and everyone has had a fantastic experience. Josh is professional, punctual and great at breaking things down and is very detailed oriented. If you want it down right just work with Josh!

Recommend this Company
5 / 5
Customer Service
5 / 5
Product Satisfaction
5 / 5
Jerry A.
03-12-25 - United States

Thank Heaven for Josh!

Recommend this Company
5 / 5
Product Satisfaction
5 / 5
Nick H.
03-05-25 - KS, United States

I cannot recommend Josh Klenda highly enough! From start to finish, he made the entire loan process incredibly easy and seamless. His professionalism, knowledge, and responsiveness were exceptional. Josh took the time to explain everything clearly, answer all my questions, and ensure I felt confident at every step. He truly went above and beyond to make the experience stress-free and efficient. If you're looking for someone who is dedicated, trustworthy, and genuinely cares about his clients, Josh and SmartVALoans are the perfect choice!

Recommend this Company
5 / 5
Product Satisfaction
5 / 5
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